We drove all the way from ohio to his place, took us 8 hours , and it turned out totally worth it! Our camper is very old, has a lot of problems, they take care of all of them!
Btw, Last time we went to a big RV repair store and took us 3 weeks for pickup we spent thousands for hotels (we are full time) . The owner's place is family owned but very professional, they started to work on the things as soon as we arrived, I think they skipped lunch to get us back to road ASAP. So we came in during the noon and have everything fixed by 5pm!
In summary, Very nice staff, very efficient workflow, cute dog, they try to help you fix the problems and make everyone happy!